Privacy Policy

Last updated: August 31, 2026

UPIC Commercial Insurance (“UPIC Commercial,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through upiccommercial.com, how we use it, who we share it with, and what choices you have. Please read it alongside our Disclaimer & Insurance Disclosures.

Who We Are

UPIC Commercial is an independent commercial insurance agency licensed in Ohio, Pennsylvania, and Indiana. Our office is at 1534 Royalwood Road, Broadview Heights, OH 44147. You can reach us at (216) 714-3377 or andrewbetts@upinsurancecompany.com.

Information We Collect

Information you give us

When you request a quote, submit our contact form, sign up for our newsletter, or call or email us, you may provide information such as:

  • Name, business name, and job title
  • Email address, phone number, and mailing or business address
  • Information about your business operations, property, vehicles, payroll, prior claims, and current insurance coverage
  • Any other information you choose to include in a message or form field

To quote or place coverage, we may need additional underwriting information. We collect only what is reasonably necessary to evaluate your risk and obtain accurate quotes.

Information collected automatically

Like most websites, we automatically collect limited technical information when you visit, including IP address, browser type, device type, pages viewed, referring URL, and time spent on the site. This is collected through cookies and similar technologies.

Third-party analytics and services

We use Google Analytics and Google Site Kit to understand how visitors use the site. These tools set cookies and may collect usage data. You can learn more at Google’s Privacy Policy and opt out using the Google Analytics Opt-out Browser Add-on. Our site is hosted on WordPress.com and uses Jetpack, which may collect similar usage statistics.

How We Use Your Information

  • To respond to your questions and prepare insurance quotes
  • To submit applications to insurance carriers, wholesalers, and managing general agents on your behalf
  • To service your policy, issue certificates of insurance, process changes, and assist with claims
  • To send you renewal reminders, coverage updates, and, if you have opted in, our newsletter
  • To improve the website and understand which content is useful
  • To comply with legal, regulatory, and recordkeeping obligations that apply to licensed insurance producers

How We Share Your Information

We do not sell your personal information.

We share information only as needed to do the work you have asked us to do, or as required by law:

  • Insurance carriers, wholesalers, and MGAs — to obtain quotes, bind coverage, and service your policy
  • Service providers — such as our agency management system, email provider, and website host, who are permitted to use the information only to provide services to us
  • Premium finance companies, claims adjusters, and inspection services — when relevant to your policy
  • Regulators and legal authorities — when required by law, subpoena, or a state department of insurance

Financial Privacy

As a licensed insurance agency, we are subject to federal and state financial privacy requirements, including the Gramm-Leach-Bliley Act and applicable Ohio, Pennsylvania, and Indiana insurance regulations. We maintain physical, electronic, and procedural safeguards designed to protect nonpublic personal information, and we restrict access to those who need it to serve you.

Your Choices

  • Email: You can unsubscribe from marketing emails at any time using the link in any message. We may still contact you about an active quote, policy, or claim.
  • Cookies: Most browsers let you refuse or delete cookies. Some parts of the site may not function normally if you do.
  • Access and correction: Contact us at the phone or email above to ask what information we hold about you, or to correct it.
  • Do Not Track: Our site does not currently respond to browser Do Not Track signals.

Data Retention

We keep quote, policy, and client records for as long as needed to service your account and to satisfy the recordkeeping requirements that apply to licensed insurance producers, which in most cases means several years after a policy ends. Website analytics data is retained according to the settings of the analytics tools we use.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, so please do not send sensitive information such as Social Security numbers, dates of birth, or financial account numbers through the website contact or quote forms. If we need that information, we will arrange a secure method with you directly.

Children

This website is intended for business owners and is not directed to children under 13. We do not knowingly collect information from children.

Third-Party Links

Our site links to insurance carriers, municipal websites, and other third parties. We are not responsible for their privacy practices. Review their policies before providing information.

Changes to This Policy

We may update this policy from time to time. The date at the top reflects the most recent revision. Material changes will be posted on this page.

Contact Us

Questions about this policy or about the information we hold?

UPIC Commercial Insurance
1534 Royalwood Road
Broadview Heights, OH 44147
Phone: (216) 714-3377
Email: andrewbetts@upinsurancecompany.com